We think we are pretty awesome, but see what others are saying.
One of our goals is to constantly improve client relationships. So, we gladly welcome any feedback or review that can highlight our strengths or help us grow.
To Susan & Family, We would like to express our sincere thanks to Susan for all the time and patience you gave us in our search for a villa. Also our thanks to Paul for his help & support with the financial side of matters. It was nice meeting your family and we are sorry not to have met Jerry, perhaps next time. Best Wishes, Lee & Jania
We struck lucky with Susan Barnes, she was very easy to talk to on the phone and gave sound advice. She was also very professional and very very patient. Susan negotiated well on our behalf and we now own a lovely home which was well within our budget. We would certainly recommend Susan to anyone wishing to purchase a property in Florida.
Susan Barnes arranged the sale of our property in Calabay Parc, in a prompt and professional manner. We found her both approachable and very importantly contactable (by phone and email), answering any queries or concerns as they arose. She offered us valuable advice on market value and consideration of others. We are delighted and would not hesitate to use her services again.
Dear Susan, We wanted to say a big thank you, to you and your team back at the office. Having been recommended to Rockrose Realty some months ago, and having five homes that we looked to sell, your guidance, patience and expert advice have been invaluable in making the process as painless as possible. With us being in the UK, we needed to have full trust in the people we were dealing with, and we have to say, from day one when we met you, you have had that trust and respect of both of us. Selling all five in a short time had a few ups and downs, but everything was dealt with professionally and with good timing, thanks to you and your great team! Steve and Michael
Dear Susan, Jackie and I want to say a BIG thank you for the way you handled the sale of our house in Kissimmee. The friendly, confident and professional way you conducted the sale had to be experienced to be believed. To have received a firm offer within 3 days of placing it on the market has to be a record!! Should we decide to invest in a property in the future, we would definitely want you to act on our behalf. Look forward to seeing you in the spring. Best Wishes!
I found an agent through your site, Susan Barnes at Rockrose Realty, was efficient and proficient. Fabulous in every regard, Helping us locate a property, after showing us many was very patient, answered all of our questions, returned our calls, helped us negotiate (even on mothers day) went completely our of her way to help and is still helping us after the sale. I cannot more highly recommend this agent. Thank you!
Dear Susan, Pat and I would like to take this opportunity to thank you for all your help in finding a villa in Florida. The way you treated us was more like a trusted friend (which you have now become) than a realtor, your advice in choosing the right property could not have been better. And at no time did we feel that there was any pressure for us to buy. We could not believe the choice of properties and the amount of time you gave us. The after sales help has also been invaluable from both yourself and your son Paul, with nothing being too much trouble. Wish we had bought the property years ago! Best Wishes Pat & Bill
Dear Susan, Now that all the legal documentation has been signed and the villa purchase is complete we have not just started to relax and enjoy our villa in Florida but felt we had to write you and express our sincere thanks to you for assisting us in finding our dream villa. Before coming to FL, we were inundated with British companies trying to sell us new villas quite a distance from Disney. However, once you showed us that resale property offered the best villa for money, we decided to purchase a 2 year villa for the rental market having a resale property only 3 miles from Disney is far better than new 20 mins away. Thank you Susan, once again for your assistance.